Our TERMS

Policies & Terms of Participation

Cancellation & Weather Policy

·       Camps must be cancelled with a minimum of 72 hours' notice to receive a refund.

·       No refunds are provided if a child leaves a camp part way through.

·       Sessions may be cancelled in cases of frozen pitches, flooded pitches, or lightning.

·       Weather-related cancellations will not be credited.

·       Parents will be informed as early as possible of any cancellation.

·       Membership requires a minimum of 30 days’ notice to cancel.

 Safeguarding & Child Protection Policy

·       Project 1v1 is committed to safeguarding and promoting the welfare of all children.

·       Tim Stevens is the Designated Safeguarding Lead.

·       Any safeguarding concerns should be reported to Tim Stevens at Tim.o.stevens20@gmail.com.

·       Parents may observe sessions from outside the pitch area.

·       1-to-1 sessions are conducted in open environments where parents can observe if they wish.

 Health & Safety Policy

Project 1v1 is committed to ensuring the health, safety, and welfare of all participants during our sessions. Our aim is to prevent accidents and incidents through good planning, risk assessment, and adherence to safety procedures. We comply with The Health and Safety at Work Act 1974 and the FA’s Health and Safety Guidance for Grassroots Football.

·       A first aid kit is present at every session.

·       All equipment used during Project 1v1 sessions is regularly checked for safety.

·       Players are required to wear shin pads and suitable footwear.

·       Pitches are inspected prior to sessions for debris, damage, or hazards.

·       Risk assessments are conducted for each venue.

·       Sessions may be cancelled if conditions are unsafe (frozen pitch, flooding, lightning).

·       Children may bring necessary medication including inhalers and EpiPens.

·       Parents must disclose relevant medical information prior to participation.

 Code of Conduct

·       Players are expected to show respect to coaches, teammates, opponents and officials.

·       Parents must demonstrate positive sideline behaviour.

·       Abusive or disruptive behaviour will not be tolerated.

·       Project 1v1 reserves the right to remove participants for serious misconduct without refund.

Fitness Lab Sessions

• Fitness Lab sessions operate on a pay-as-you-go basis.

• Sessions must be paid for at least 48 hours in advance.

• Payments are non-refundable.

Kit Purchase

·       Kit is non-refundable once payment has been made.

·       Please ensure you discuss sizes with a Coach before purchasing to ensure you order the correct size.

·       As kit is made to order, delivery may take up to 4 weeks due to printing and customisation.

 After School Club Booking & Payment

·       After School Clubs are booked on a full-term basis.

·       Booking secures a place for the entire term.

·       Full payment is required in advance of the first session.

·       Payments are non-refundable once the term has commenced.

·       No refunds or credits are issued for missed sessions due to illness, holidays, school trips or other personal circumstances.

·       In the event that Project 1v1/Fitness Lab cancels a session due to unforeseen circumstances, a replacement session will be offered where possible or a proportional credit may be issued at the discretion of Project 1v1/Fitness Lab.

After School Club Collection

·       Children remain under supervision until collected by a parent/guardian.

·       Parents must collect promptly at the stated finish time.

·       If a child is not collected within 10 minutes, emergency contacts will be contacted.

 Persistent late collection may result in withdrawal from the club.

Membership, Payment & Booking Policy

• Project 1v1 operates on a monthly membership model.

• Membership fees are paid via direct debit through GoCardless at the beginning of each month and secures your child’s place within the programme.

• Membership includes:

  • Weekly training sessions during term time (All Year Round)

  • Including training across 4 of the 6 weeks summer holidays

  • Fixtures for our Advanced Groups

• Members receive:

  • 25% discount on all holiday camps

  • Discount & Priority access for 1-to-1 coaching sessions

• Additional fees may apply for:

  • Kit purchases

  • Tournaments

  • Selected away fixtures

  • Professional academy fixtures

• Membership fees are non-refundable.

• Missed sessions are not credited or refunded.

• Membership runs continuously on a monthly basis and is not affected by school holidays, as pricing is averaged across the year.

• If Project 1v1 cancels a session due to unforeseen circumstances, we will aim to provide a replacement session where possible.

• No credit or refund will be issued for cancellations due to severe weather (including frozen or flooded pitches, or lightning).

• Camp bookings require full payment in advance.

Membership requires a minimum of 30 days’ notice to cancel.

Photography & Social Media Policy

·       Parental consent for photography and marketing is collected via Google Forms.

·       Parents may withdraw media consent at any time by contacting Project 1v1.

Privacy & Data Protection Policy

·       Parent and child data is stored securely via Google Sheets and is accessible only to Tim Stevens.

·       Medical information is collected for safety purposes only.

·       Contact details may be used for session updates and marketing communications (where consent has been given).

·       Project 1v1 does not share personal data with third parties unless legally required.

Medical & Emergency Procedures

·       In the event of injury, first aid will be administered on site.

·       Emergency services will be contacted if required.

·       Parents will be informed immediately of any significant injury or incident.

Complaints Procedure

·       Any complaints should be submitted in writing to Tim.o.stevens20@gmail.com.

·       All complaints will be acknowledged within 5 working days.

·       Project 1v1 will investigate and respond appropriately.